MySchoolRx Privacy Notice

About this notice

This notice explains how 589 Labs LLC, the operator of MySchoolRx, collects, uses, and handles information through the MySchoolRx website and School Health Diagnostic platform.

Information we collect

Depending on how you use MySchoolRx, we may collect:

• Contact and account information, such as your name, email address, organization, and role.
• Information you submit through contact forms or support requests.
• Diagnostic responses and supporting information submitted by authorized users.
• Technical information needed to operate the service, such as browser information and application activity.

How we use information

We use information to provide and support the service, manage authorized access, process Diagnostic responses, generate reports, respond to inquiries, and maintain the platform.

School information and student data

MySchoolRx is intended for organizational assessment. Users should avoid submitting student-identifiable information unless its use has been expressly authorized and appropriate arrangements are in place.

School information may be subject to applicable education privacy requirements and agreements. This notice does not itself establish FERPA compliance or replace a required school data agreement.

Access and sharing

Access to platform information depends on authorized roles and organizational relationships.

Where a school assessment and a Portfolio assessment both exist, each is associated with its respective organization and is handled as a distinct perspective. Service providers that help us operate MySchoolRx may process information on our behalf under appropriate obligations.

Hosting and safeguards

MySchoolRx operates using third-party cloud infrastructure and applies administrative and technical measures intended to protect information. Specific hosting and safeguard details are maintained by 589 Labs LLC and may be described in an applicable organizational agreement.

Retention and deletion

We retain information for as long as it is needed to provide the service and to meet legal, contractual, and operational requirements. Account-closure and deletion requests can be made through the Contact MySchoolRx page. Applicable backup or legal-retention requirements may apply.

Cookies and analytics

The website and platform use cookies and similar technologies to operate the service and to understand how it is used. You can control cookies through your browser settings. The specific analytics tools used and their available controls are maintained by 589 Labs LLC.

Questions and requests

For privacy questions or requests concerning your information, contact 589 Labs LLC through the Contact MySchoolRx page. We may need to verify your identity and authority before acting on a request.

Updates

We may update this notice when our practices change. The effective date identifies the current version.

MySchoolRx is operated by 589 Labs LLC.